Ticket info
| Ticket number | 32689 |
| Context | NOC-PoP |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/01/2026 07:59 |
| Ticket close time | |
| PoP | NU01-Sos Enattos |
| Equipment | rl1.nu01.garr.net rl2.nu01.garr.net swg.nu01.garr.net |
| Affected Link | rl1.nu01 -- rl2.ca01 rl1.nu01 -- rl3.ss01 rl2.ca01 -- rl2.nu01 rl3.ss01 -- rl2.nu01 |
| Affected Service | |
| Problem description | PoP non raggiungibile |
| Problem fixer | Supplier |
| Problem start | 19/01/2026 07:51 |
| Problem end | |
| Problem type | Fault |
| Subject | [PoP non raggiungibile] NU01-Sos Enattos |
| History | 19/01/2026 07:59 Verifiche in corso 19/01/2026 08:04 Problemi elettrici al PoP hanno causato riavvio degli apparati 19/01/2026 10:37 Ulteriore riavvio degli apparati, APM sta verificando |
| Problem fix |