GARR Integrated Networking Suite
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Ticket info

Ticket number 32689
Context NOC-PoP
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 19/01/2026 07:59
Ticket close time
PoP NU01-Sos Enattos
Equipment rl1.nu01.garr.net
rl2.nu01.garr.net
swg.nu01.garr.net
Affected Link rl1.nu01 -- rl2.ca01
rl1.nu01 -- rl3.ss01
rl2.ca01 -- rl2.nu01
rl3.ss01 -- rl2.nu01
Affected Service
Problem description PoP non raggiungibile
Problem fixer Supplier
Problem start 19/01/2026 07:51
Problem end
Problem type Fault
Subject [PoP non raggiungibile] NU01-Sos Enattos
History 19/01/2026 07:59
Verifiche in corso
19/01/2026 08:04
Problemi elettrici al PoP hanno causato riavvio degli apparati
19/01/2026 10:37
Ulteriore riavvio degli apparati, APM sta verificando
Problem fix