Ticket info
| Ticket number | 32381 |
| Context | NOC-PoP |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/11/2025 13:03 |
| Ticket close time | |
| PoP | VE00-Dorsoduro |
| Equipment | rl2.ve00.garr.net |
| Affected Link | GCHR - Venezia -- PoP Venezia-Dorsoduro IRCCS S.Camillo - Venezia-Lido (VE) -- PoP Venezia-Dorsoduro LAN gestione PoP VE - [backup] rl1.ve00 -- rl2.ve00 rl1.ve11 -- rl2.ve00 rl2.ve00 -- rl1.ve04 rl2.ve00 -- rs1.pd01 rl2.ve00 -- rs1.pd02 swe.ve7 -- rl2.ve00 |
| Affected Service | Global Campus of Human Rights - Venezia IRCCS S.Camillo - Venezia-Lido (VE) |
| Problem description | Router non raggiungibile |
| Problem fixer | Supplier |
| Problem start | 19/11/2025 12:45 |
| Problem end | 19/11/2025 13:30 |
| Problem type | Fault |
| Subject | [rl2.ve00 down] VE00-Dorsoduro |
| History | 19/11/2025 13:03 Verifiche in corso 19/11/2025 14:05 Disservizio causato da riavvio dell'apparato, verifiche col vendor in corso |
| Problem fix |