Ticket info
| Ticket number | 32208 | 
| Context | NOC-PoP | 
| Ticket Status | Open | 
| Ticket Source | GARR | 
| Ticket Type | Maintenance | 
| Ticket open time | 27/10/2025 09:02 | 
| Ticket close time | |
| PoP | AQ04-Assergi | 
| Equipment | rl1.aq04.garr.net | 
| Affected Link | INFN - LNGS - Assergi (AQ) -- PoP AQ04 INFN - LNGS - Assergi (AQ) backup 1 -- PoP AQ04 L3VPN LHCONE INFN - LNGS -- PoP AQ04 L3VPN LHCONE INFN - LNGS -- PoP AQ04 -- Backup rl1.aq04 -- rs1.bo01 rl1.aq04 -- rs1.rm02 | 
| Affected Service | INFN - LNGS - Assergi (AQ) LHCONE INFN - LNGS - Assergi (AQ) | 
| Problem description | Aggiornamento release software dell’apparato | 
| Problem fixer | GARR | 
| Problem start | 05/11/2025 18:00 | 
| Problem end | 05/11/2025 20:00 | 
| Problem type | Fault | 
| Subject | [Manutenzione programmata] AQ04-Assergi | 
| History | 27/10/2025 09:02 Previste interruzioni di connettivita' verso gli apparati coinvolti durante la finestra di manutenzione. Per gli utenti con connettivita’ ridondata, il traffico ruotera’ automaticamente sul collegamento di backup. | 
| Problem fix |