Ticket info
| Ticket number | 31560 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 31/07/2025 09:36 |
| Ticket close time | 04/08/2025 11:29 |
| PoP | RM01-Sapienza |
| Equipment | |
| Affected Link | |
| Affected Service | |
| Problem description | FRM 3-1-A equipment degradation |
| Problem fixer | Supplier |
| Problem start | 29/07/2025 22:24 |
| Problem end | 01/08/2025 09:44 |
| Problem type | Fault |
| Subject | [flex.rm01]RM01-Sapienza |
| History | 31/07/2025 09:36 si apre ticket al vendor 31/07/2025 14:35 Fornitore ha preso in carico l'attivita' 01/08/2025 09:45 Effettuato reseat della FRM 3-A-1, allarmi non piu' presenti. Si tiene in monitoraggio 04/08/2025 11:29 Monitoraggio OK |
| Problem fix | Effettuato reseat della FRM 3-A-1 |