Ticket info
| Ticket number | 31501 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 22/07/2025 14:25 |
| Ticket close time | 08/08/2025 11:28 |
| PoP | BO01-Morassutti |
| Equipment | rs1.bo01.garr.net |
| Affected Link | re1.rm02 -- rs1.bo01 rl1.an00 -- rs1.bo01 rl1.aq04 -- rs1.bo01 rl1.bo01 -- rs1.bo01 rl1.bo03 -- rs1.bo01 rl1.bo03 -- rs1.bo01 rl1.bo04 -- rs1.bo01 rl1.bo06 -- rs1.bo01 rl1.fi03 -- rs1.bo01 rl1.pe00 -- rs1.bo01 rl1.rm04 -- rs1.bo01 rl1.rm06 -- rs1.bo01 rl1.te00 -- rs1.bo01 rl2.aq01 -- rs1.bo01 rl2.bo01 -- rs1.bo01 rl2.bo06 -- rs1.bo01 rl2.fi01 -- rs1.bo01 rl2.pu00 -- rs1.bo01 rl2.rm04 -- rs1.bo01 rl2.rm06 -- rs1.bo01 rr1.bo01 -- rs1.bo01 rr1.bo01 -- rs1.bo01 rs1.ba01 -- rs1.bo01 rs1.bo01 -- re1.mi02 rs1.bo01 -- re2.mi01 rs1.bo01 -- rl1.aq05 rs1.bo01 -- rs1.mi01 rs1.na01 -- rs1.bo01 rs1.pd02 -- rs1.bo01 rs1.rm02 -- rs1.bo01 |
| Affected Service | e2e INFN - CNAF - Bologna - Tecnopolo -- INFN - LNL - Legnaro - lato CNAF e2e INFN - CNAF - Bologna -- INFN - LNL - Legnaro - lato LNL |
| Problem description | FPC reboot |
| Problem fixer | Supplier |
| Problem start | 22/07/2025 13:40 |
| Problem end | 08/08/2025 11:26 |
| Problem type | Fault |
| Subject | BO01-Morassutti |
| History | 22/07/2025 14:25 A seguito di un riavvio della FPC si apre ticket vendor 08/08/2025 11:28 FPC stabile |
| Problem fix | FPC stabile |