Ticket info
| Ticket number | 31335 |
| Context | NOC-PoP |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 26/06/2025 12:44 |
| Ticket close time | |
| PoP | MI01-Lancetti |
| Equipment | rs1.mi01.garr.net |
| Affected Link | re1.mi02 -- rs1.mi01 rl1.bg00 -- rs1.mi01 rl1.bo01 -- rs1.mi01 rl1.bo04 -- rs1.mi01 rl1.bo06 -- rs1.mi01 rl1.bs00 -- rs1.mi01 rl1.co00 -- rs1.mi01 rl1.mi02 -- rs1.mi01 rl1.mi03 -- rs1.mi01 rl1.mi04 -- rs1.mi01 rl1.pv00 -- rs1.mi01 rl1.pv01 -- rs1.mi01 rl1.tn00 -- rs1.mi01 rl1.tn01 -- rs1.mi01 rl1.vr00 -- rs1.mi01 rl2.bo01 -- rs1.mi01 rl2.bo03 -- rs1.mi01 rl2.bo06 -- rs1.mi01 rl2.mi03 -- rs1.mi01 rr1.mi01 -- rs1.mi01 rr1.mi01 -- rs1.mi01 rs1.bo01 -- rs1.mi01 rs1.mi01 -- re2.mi01 rs1.mi01 -- rl1.mi01 rs1.mi02 -- rs1.mi01 rs1.pd01 -- rs1.mi01 |
| Affected Service | |
| Problem description | rs1.mi01 – FPC0 and FPC1 Unreachable |
| Problem fixer | Supplier |
| Problem start | 26/06/2025 12:38 |
| Problem end | |
| Problem type | Fault |
| Subject | [rs1.mi01 unreachable] MI01-Lancetti |
| History | 26/06/2025 12:44 Indagini in corso 26/06/2025 13:16 aperto ticket fornitore 26/06/2025 13:48 Riavvio della RE0 in corso 26/06/2025 13:50 Necessario switchover e riavvio della RE0, non sono previsti disservizi salvo imprevisti 26/06/2025 14:18 Router tornato raggiungibile si tiene in monitoraggio per 24 ore. |
| Problem fix |