Ticket info
Ticket number | 28832 |
Context | NOC-PoP |
Ticket Status | Update |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 27/03/2024 09:13 |
Ticket close time | |
PoP | TP00-Fontanelle |
Equipment | |
Affected Link | |
Affected Service | |
Problem description | Fan equipment failure |
Problem fixer | Supplier |
Problem start | 27/03/2024 09:04 |
Problem end | 29/03/2024 10:36 |
Problem type | Fault |
Subject | [Fan shelf equipment failure] TP00-Fontanelle |
History | 27/03/2024 09:13 Si apre tkt Infinera per eventuale sostituzione 27/03/2024 10:29 Aperto TTS TIM per sostituzione 28/03/2024 17:24 Intervento previsto per domani 29/03 29/03/2024 10:37 Error cleared |
Problem fix | Sostituita una FAN ed effettuato il reseat dell'altra |