Ticket info
| Ticket number | 27935 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 11/09/2023 09:00 |
| Ticket close time | 12/06/2024 11:46 |
| PoP | BA01-Amendola |
| Equipment | |
| Affected Link | rs1.pa01 -- rs1.ba01 |
| Affected Service | |
| Problem description | DTNX GbE Client Faulty |
| Problem fixer | Supplier |
| Problem start | 05/09/2023 08:50 |
| Problem end | 25/09/2023 20:00 |
| Problem type | Fault |
| Subject | BA01-Amendola |
| History | 11/09/2023 09:00 Aperto Case Infinera e TIM 12/09/2023 18:53 Aperto nuovo tkt TIM per sostituzione bretella fra BMM e AOLX a TA01 14/09/2023 13:01 Aggiunto TTS Tim per richiesta cambio scheda 21/09/2023 17:30 Aggiunto TTS Tim per sostituzione scheda AOLX a NA1. |
| Problem fix | Scheda sostituita |