Ticket info
| Ticket number | 26873 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 27/01/2023 15:38 |
| Ticket close time | 28/03/2023 14:23 |
| PoP | MI02-Caldera |
| Equipment | |
| Affected Link | re1.mi02 -- rs1.mi01 rl1.co00 -- rs1.mi02 rl1.mi02 -- rs1.mi01 rl1.mi03 -- rs1.mi02 rl1.rm02 -- rs1.mi02 rl2.mi03 -- rs1.mi02 rl2.mi04 -- rs1.mi02 rl2.rm02 -- rs1.mi02 rs1.bo01 -- re1.mi02 rs1.mi02 -- re1.mi01 rs1.mi02 -- rl1.mi01 rs1.mi02 -- rs1.mi01 rs1.rm02 -- re1.mi02 rs1.rm02 -- rs1.mi02 rx1.rm1 -- rs1.mi02 |
| Affected Service | |
| Problem description | g30.mi02 unreachable |
| Problem fixer | Supplier |
| Problem start | 27/01/2023 12:00 |
| Problem end | 31/01/2023 09:30 |
| Problem type | Fault |
| Subject | MI02-Caldera | g30.mi02 unreachable |
| History | 27/01/2023 15:38 per ora not traffic affecting, in apertura case a vendor. 27/01/2023 15:41 aperto case infinera 26873 27/01/2023 16:55 aperto tkt tim per intervento con controllore g30 spare. 28/03/2023 14:23 Problema noto che verra' risolto con la SW rel. 4.5.2. Chiuso tkt. |
| Problem fix | Memory leak causing crash of controller card with a chassis reboot traffic impacting. Fix implemented in SW rel. 4.5.2 |