Ticket info
| Ticket number | 26582 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 21/11/2022 12:17 |
| Ticket close time | 14/12/2022 15:10 |
| PoP | CT01-Cittadella |
| Equipment | rx1.ct1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | 2022-11-20 16:29:30 CET Minor PEM 3 Fan Failed |
| Problem fixer | Supplier |
| Problem start | 11/11/2022 15:00 |
| Problem end | 14/12/2022 15:09 |
| Problem type | Fault |
| Subject | PEM 3 Fan failed - CT01-Cittadella |
| History | 21/11/2022 12:17 Si apre ticket operatore 22/11/2022 16:31 Eseguito reseat senza successo, richiesta sostituzione 22/11/2022 16:44 Aggiunto n ticket 30/11/2022 17:45 Sollecitato operatore |
| Problem fix | Sostituita PEM |