Ticket info
| Ticket number | 26367 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 29/09/2022 11:07 |
| Ticket close time | 13/01/2023 12:07 |
| PoP | CA01-Marengo |
| Equipment | rx1.ca1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | Pem 1 in allarme |
| Problem fixer | Supplier |
| Problem start | 29/09/2022 10:15 |
| Problem end | 05/10/2022 17:08 |
| Problem type | Fault |
| Subject | CA01 - Marengo |
| History | 29/09/2022 11:07 Richieste reseat 29/09/2022 11:10 Richieste reseat 29/09/2022 11:18 Inviata email ad APM 29/09/2022 15:59 Aperto ticket juniper 04/10/2022 16:19 Aggiunto ticket fastweb per sostituzione hardware 05/10/2022 17:08 sostituito PEM 1 |
| Problem fix | Sostituito PEM 1 |