Ticket info
| Ticket number | 24319 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/07/2021 12:26 |
| Ticket close time | 30/07/2021 10:44 |
| PoP | BA01-Amendola CA01-Marengo NA01-Mt.S.Angelo NA02-MonteDiDio PA01-Scienze |
| Equipment | rx1.ca1.garr.net rx1.na1.garr.net rx1.na2.garr.net rx2.ba1.garr.net rx2.na1.garr.net rx2.pa1.garr.net rx3.ba1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | Abbiamo riscontrato dei log sul BB ROUTER , che appaiono ogni 3 secondi. fpc# qsfp-#/#/#: %PFE-#: Temperature low warning set fpc# qsfp-#/#/#: %PFE-#: Temperature low warning cleared fpc# qsfp-#/#/#: %PFE-#: Temperature low alarm set fpc# qsfp-#/#/#: %PFE-#: Temperature low alarm cleared |
| Problem fixer | Supplier |
| Problem start | 15/07/2021 12:18 |
| Problem end | 30/07/2021 10:37 |
| Problem type | Fault |
| Subject | [JTAC QSFP TEMPERATURE LOG] RX1.NA01-RX1.NA02-RX2.NA1-RX2.PA1-RX3.BA1-RX2.BA1-RX1.CT1 |
| History | 15/07/2021 12:26 Aperto Ticket JTAC 30/07/2021 10:44 Temperature Low syslog is a false alarm related to the transceiver Finisar 40G optics. |
| Problem fix | Logs cosmetici, sono stati filtrati su grafana. |