Ticket info
| Ticket number | 24186 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 23/06/2021 14:58 |
| Ticket close time | 30/07/2021 10:53 |
| PoP | BO01-Morassutti MI01-Lancetti MI02-Caldera MI03-Colombo PD02-Spagna PI01-Torricelli RM01-Sapienza RM02-Tizii RM06-Frascati TO01-Giuria TS01-Valerio |
| Equipment | rx1.bo1.garr.net rx1.fra.garr.net rx1.mi1.garr.net rx1.mi2.garr.net rx1.mi3.garr.net rx1.pi1.garr.net rx1.rm1.garr.net rx1.rm2.garr.net rx1.to1.garr.net rx1.ts1.garr.net rx2.mi3.garr.net rx2.pd2.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | %PFE-4: fpc8 RSMON: Resource Category:jtree Instance:jtree0-seg0 Type:free-pages Available:1635 is less than LWM limit:1638, rsmon_syslog_limit() |
| Problem fixer | Supplier |
| Problem start | 24/04/2021 00:00 |
| Problem end | 30/07/2021 10:52 |
| Problem type | Other |
| Subject | [LOG fpc8 memory] MI02-Caldera + PI01-Torricelli + RM02-Tizii + TO01-Giuria + BO01-Morassutti + MI01-Lancetti + RM01-Sapienza + PD02-Spagna + MI03-Colombo |
| History | 23/06/2021 14:58 Aperto case JTAC 23/06/2021 18:53 Necessari reboot delle MS-DPC che presentano questi messaggi. 30/06/2021 19:18 restarted DPC of rm2 and mi2 as suggested by the JTAC. rm2 continues to give the same problem. mi2 stopped (for now). Two new BB routers give the same warnings: rx1.pi1 and rx1.to1. 01/07/2021 17:57 Problem not solved with DPC reboot. Requested info regarding DPC memory repartitioning. 16/07/2021 17:11 Problem solved by memory repartition on rx2.mi3 . other 8 left. constant increase of affected routers. 23/07/2021 10:26 Solved on: RX1.BO1, RX1.MI1, RX1.MI2, RX1.PI1, RX1.RM1, RX1.RM2, RX1.TO1, RX2.PD2. New routers: rx1.fra , rx1.mi3 , rx1.ts1 . Proactively solve also on other routers with MS-DPC: rx1.ba1; rx1.bo3; rx1.ca1; rx1.ca6; rx1.fi1; rx1.mi4; rx1.pd1; rx1.pd2; rx2.mi3 30/07/2021 10:53 Problem solved on all routers with a MS-DPC. |
| Problem fix | SOLUTION: 1. set chassis memory-enhanced route 2. commit and-quit 3. request chassis fpc slot 8 restart. |