GARR Integrated Networking Suite
Login
User: Password: SSO login

Ticket info

Ticket number 24177
Context NOC-PoP
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 22/06/2021 12:33
Ticket close time
PoP AG00-S.Giusippuzzo
Equipment
Affected Link
Affected Service
Problem description XCM board faulty on dtnx-ag (1-A-5B)
Problem fixer Supplier
Problem start 22/06/2021 12:33
Problem end
Problem type Fault
Subject [WDM] AG00-S.Giusippuzzo [XCM]
History 22/06/2021 12:33
Aperto tkt.
22/06/2021 16:23
Supporto Infinera ci comunica che e' necessario effettuare la sostituzione della scheda XCM (1-A-5B).
28/06/2021 14:17
Necessario nuovo intervento tecnico
05/07/2021 13:35
Scheda sostituita
Problem fix