Ticket info
| Ticket number | 24177 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 22/06/2021 12:33 |
| Ticket close time | 06/09/2021 18:58 |
| PoP | AG00-S.Giusippuzzo |
| Equipment | |
| Affected Link | |
| Affected Service | |
| Problem description | XCM board faulty on dtnx-ag (1-A-5B) |
| Problem fixer | Supplier |
| Problem start | 22/06/2021 12:33 |
| Problem end | 07/07/2021 12:00 |
| Problem type | Fault |
| Subject | [WDM] AG00-S.Giusippuzzo [XCM] |
| History | 22/06/2021 12:33 Aperto tkt. 22/06/2021 16:23 Supporto Infinera ci comunica che e' necessario effettuare la sostituzione della scheda XCM (1-A-5B). 28/06/2021 14:17 Necessario nuovo intervento tecnico 05/07/2021 13:35 Scheda sostituita 06/09/2021 18:58 Allarme rientrato e settaggio LPO ripristinato. Chiuso tkt. |
| Problem fix | Sostituita scheda XCM guasta. |