Ticket info
Ticket number | 23698 |
Context | NOC-PoP |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 16/02/2021 10:01 |
Ticket close time | 01/03/2021 13:21 |
PoP | PoP Siracusa-Scala Greca |
Equipment | |
Affected Link | |
Affected Service | |
Problem description | Allarme su sistema trasmissivo Infinera (1-PEMSHELF-B-2 on dtnx-sr) |
Problem fixer | Supplier |
Problem start | 16/02/2021 09:58 |
Problem end | 19/02/2021 11:30 |
Problem type | Fault |
Subject | [WDM] PoP Siracusa-Scala Greca [PEM] |
History | 16/02/2021 10:01 Aperto tkt TAC Infinera. 16/02/2021 10:02 Aperto tkt TAC Infinera. 18/02/2021 15:29 Necessaria sostituzione PEM 01/03/2021 13:21 PEM sostituita con esito positivo. Chiuso tkt. |
Problem fix | PEM sostituita. |