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Ticket number 23698
Context NOC-PoP
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 16/02/2021 10:01
Ticket close time 01/03/2021 13:21
PoP PoP Siracusa-Scala Greca
Equipment
Affected Link
Affected Service
Problem description Allarme su sistema trasmissivo Infinera (1-PEMSHELF-B-2 on dtnx-sr)
Problem fixer Supplier
Problem start 16/02/2021 09:58
Problem end 19/02/2021 11:30
Problem type Fault
Subject [WDM] PoP Siracusa-Scala Greca [PEM]
History 16/02/2021 10:01
Aperto tkt TAC Infinera.
16/02/2021 10:02
Aperto tkt TAC Infinera.
18/02/2021 15:29
Necessaria sostituzione PEM
01/03/2021 13:21
PEM sostituita con esito positivo. Chiuso tkt.
Problem fix PEM sostituita.