Ticket info
| Ticket number | 23698 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 16/02/2021 10:01 |
| Ticket close time | 01/03/2021 13:21 |
| PoP | PoP Siracusa-Scala Greca |
| Equipment | |
| Affected Link | |
| Affected Service | |
| Problem description | Allarme su sistema trasmissivo Infinera (1-PEMSHELF-B-2 on dtnx-sr) |
| Problem fixer | Supplier |
| Problem start | 16/02/2021 09:58 |
| Problem end | 19/02/2021 11:30 |
| Problem type | Fault |
| Subject | [WDM] PoP Siracusa-Scala Greca [PEM] |
| History | 16/02/2021 10:01 Aperto tkt TAC Infinera. 16/02/2021 10:02 Aperto tkt TAC Infinera. 18/02/2021 15:29 Necessaria sostituzione PEM 01/03/2021 13:21 PEM sostituita con esito positivo. Chiuso tkt. |
| Problem fix | PEM sostituita. |