Ticket info
| Ticket number | 23279 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 12/10/2020 10:40 |
| Ticket close time | 22/10/2020 13:50 |
| PoP | PoP Milano-Caldera |
| Equipment | swu-enea-bo.bo1.garr.net |
| Affected Link | RX1-MI2 -- RX2-MI2 RX2.MI2 -- RX1.MI1 e2e LHCOPN CERN backup |
| Affected Service | |
| Problem description | Riscontrati problemi su FPC del router |
| Problem fixer | Supplier |
| Problem start | 11/10/2020 13:21 |
| Problem end | 12/10/2020 16:17 |
| Problem type | Fault |
| Subject | [FPC11] PoP Milano-Caldera |
| History | 12/10/2020 10:40 Aperto ticket a vendor 12/10/2020 10:44 Inserito numero di ticket del vendor 12/10/2020 16:17 Effettuato reload FPC 22/10/2020 13:50 Chiuso ticket |
| Problem fix | Effettuato reload FPC |