GARR Integrated Networking Suite
Login
User: Password: SSO login

Ticket info

Ticket number 23279
Context NOC-PoP
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 12/10/2020 10:40
Ticket close time 22/10/2020 13:50
PoP PoP Milano-Caldera
Equipment swu-enea-bo.bo1.garr.net
Affected Link RX1-MI2 -- RX2-MI2
RX2.MI2 -- RX1.MI1
e2e LHCOPN CERN backup
Affected Service
Problem description Riscontrati problemi su FPC del router
Problem fixer Supplier
Problem start 11/10/2020 13:21
Problem end 12/10/2020 16:17
Problem type Fault
Subject [FPC11] PoP Milano-Caldera
History 12/10/2020 10:40
Aperto ticket a vendor
12/10/2020 10:44
Inserito numero di ticket del vendor
12/10/2020 16:17
Effettuato reload FPC
22/10/2020 13:50
Chiuso ticket
Problem fix Effettuato reload FPC