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| Ticket number | 22713 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 18/05/2020 11:46 |
| Ticket close time | 28/08/2020 14:26 |
| PoP | PoP Napoli-Mt.S.Angelo |
| Equipment | rx2.na1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | Loss comunication with RE0 & CB0 Chip 0,1 in failure |
| Problem fixer | Supplier |
| Problem start | 18/05/2020 10:39 |
| Problem end | 19/05/2020 11:00 |
| Problem type | Fault |
| Subject | [CB] PoP Napoli-Mt.S.Angelo |
| History | 18/05/2020 11:46 Aperto case P1. Verifiche in corso da parte della tac juniper. Al momento non ci sono disservizi. 19/05/2020 15:34 CB sostituita con esito positivo. In attesa di eseguire switchover. 28/08/2020 14:26 Eseguito switchover in data 19/05/2020 |
| Problem fix | CB sostituita con esito positivo. |