GARR Integrated Networking Suite
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Ticket info

Ticket number 22713
Context NOC-PoP
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 18/05/2020 11:46
Ticket close time
PoP PoP Napoli-Mt.S.Angelo
Equipment rx2.na1.garr.net
Affected Link
Affected Service
Problem description Loss comunication with RE0 & CB0 Chip 0,1 in failure
Problem fixer Supplier
Problem start 18/05/2020 10:39
Problem end 19/05/2020 11:00
Problem type Fault
Subject [CB] PoP Napoli-Mt.S.Angelo
History 18/05/2020 11:46
Aperto case P1. Verifiche in corso da parte della tac juniper. Al momento non ci sono disservizi.
19/05/2020 15:34
CB sostituita con esito positivo. In attesa di eseguire switchover.
Problem fix CB sostituita con esito positivo.