GARR Integrated Networking Suite
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Ticket info

Ticket number 21791
Context NOC-PoP
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 02/10/2019 18:41
Ticket close time
PoP PoP Taranto-Umbria
Equipment
Affected Link
Affected Service
Problem description Allarme su PEM del DTN-X
Problem fixer Supplier
Problem start 02/10/2019 17:30
Problem end
Problem type Fault
Subject [DTN-X PEM Alarm] PoP Taranto-Umbria
History 02/10/2019 18:41
Aperto case a vendor
16/10/2019 18:18
Effettuato cold reboot+switchover della XCM ma problema persiste, richiesta sostituzione del PEM
Problem fix