Ticket info
| Ticket number | 34494 |
| Context | NOC-NetworkServices |
| Ticket Status | Open |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 09/11/2026 09:31 |
| Ticket close time | |
| Affected Link | e2e LHCOPN CERN link1 IPv4 e2e LHCOPN CERN link1 IPv6 GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 1 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 2 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 3 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 4 E2E ECMWF TC2 - CSCS lato ECMWF TC2 |
| Affected Service | GEANT IAS GEANT IP service GEANT L3VPN LHCONE OPN LHCOPN CNAF-Tecnopolo -- CERN lato CNAF e2e ECMWF - CSCS (Lugano) e2e LHCOPN MILANO-CERN |
| Problem type | Fault |
| Problem description | Services down during the mentioned time window |
| Problem fixer | Supplier |
| Problem start | 08/11/2026 01:02 |
| Problem end | 08/11/2026 02:05 |
| Subject | GEANT services down at PoP MI01-Lancetti |
| History | 09/11/2026 09:31 Services are stable, GEANT OC is liasing with responsible party for an RFO |
| Problem fix |