Ticket info
| Ticket number | 34467 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 02/11/2026 16:30 |
| Ticket close time | |
| Affected Link | |
| Affected Service | ECMWF - Bologna |
| Problem type | Degradation |
| Problem description | User reports intermittent FTP transfer timeouts across multiple external destinations |
| Problem fixer | Supplier |
| Problem start | 02/11/2026 12:42 |
| Problem end | |
| Subject | [FTP transfer timeouts] ECMWF - Bologna |
| History | 02/11/2026 16:30 On GARR side we haven't find any particular issue, the traffic in question is correctly reaching and exiting the GARR edge routers. We have asked GÉANT to check whether they are observing any specific anomalies on their side. 02/11/2026 19:05 GEANT is not aware of any incidents which could cause outages, but is available to investigate further. We've asked the User for more details about the issue and a PCAP of an affected FTP transfer |
| Problem fix |