Ticket info
| Ticket number | 34442 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 28/10/2026 10:45 |
| Ticket close time | |
| Affected Link | [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 3 [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 4 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 3 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 4 rl1.bo06 -- rs1.bo01 rl2.bo06 -- rs1.bo01 |
| Affected Service | OPN LHCOPN CNAF-CERN lato CERN OPN LHCOPN CNAF-Tecnopolo -- CERN lato CNAF |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 28/10/2026 09:08 |
| Problem end | |
| Subject | [Link down] BO06-Tecnopolo (K210) -- BO01-Morassutti [dark fiber] |
| History | 28/10/2026 10:45 Probabile taglio fibra, si apre ticket all'operatore 28/10/2026 10:52 - Aggiunto ticket operatore 28/10/2026 15:29 Richiesti aggiornamenti all'operatore 28/10/2026 19:24 sollecitato operatore 29/10/2026 08:08 Nessun riscontro ricevuto, richiesti aggiornamenti |
| Problem fix |