Ticket info
| Ticket number | 34235 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 23/09/2026 16:55 |
| Ticket close time | |
| Affected Link | e2e LHCOPN CERN link2 IPv4 e2e LHCOPN CERN link2 IPv6 E2E ECMWF TC1 - CSCS lato ECMWF TC1 |
| Affected Service | e2e LHCOPN MILANO-CERN e2e ECMWF - CSCS (Lugano) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 23/09/2026 16:39 |
| Problem end | |
| Subject | GARR-CERN2 [circuit] |
| History | 23/09/2026 16:55 An outage has been observed on the named services. The Operations Centre is investigating. 24/09/2026 08:31 The RFO is a cable problem on the span Argonay to Chambery in France : the local fiber team has performed an initial restoration intervention yesterday which was not entirely successfull. Geant OC is liasing with them in order to have the cable restored asap. At current moment no ETR has been confirmed yet. 24/09/2026 11:00 Added affected link |
| Problem fix |