Ticket info
| Ticket number | 34175 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/09/2026 14:38 |
| Ticket close time | |
| Affected Link | E2E ECMWF TC1 - CSCS lato ECMWF TC1 rl1.pi01 -- rs1.to01 rl1.pi02 -- rs1.to01 rl1.pi03 -- rs1.to01 rl1.rm01 -- rs1.mi02 rl1.to01 -- rs1.pi01 rl1.to02 -- rs1.pi01 rl2.pi02 -- rs1.to01 rs1.bo01 -- re1.mi02 rs1.bo01 -- re2.mi02 rs1.rm02 -- rs1.mi02 rs1.to01 -- rs1.pi01 |
| Affected Service | e2e ECMWF - CSCS (Lugano) |
| Problem type | Fault |
| Problem description | Excessive Span Loss |
| Problem fixer | Supplier |
| Problem start | 15/09/2026 13:30 |
| Problem end | |
| Subject | T-13r1s1 [3A-01]: GE00-Lagaccio -- AL00-Centro |
| History | 15/09/2026 14:38 Si apre ticket operatore 15/09/2026 14:45 Excessive attenuation detected on the Alessandria–Genoa span. A ticket has been opened with the provider for further investigation 15/09/2026 18:28 Sollecitato operatore |
| Problem fix |