Ticket info
| Ticket number | 34109 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 07/09/2026 08:24 |
| Ticket close time | |
| Affected Link | [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 1 [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 2 [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 3 [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 4 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 1 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 2 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 3 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 4 rl1.bo01 -- rs1.mi01 rl1.rm02 -- rs1.mi02 rl2.bo01 -- rs1.mi01 rl2.rm02 -- rs1.mi02 rs1.bo01 -- rs1.mi01 rs1.rm02 -- re1.mi02 rs1.rm02 -- re2.mi01 rs1.rm02 -- re2.mi02 |
| Affected Service | OPN LHCOPN CNAF-CERN lato CERN OPN LHCOPN CNAF-Tecnopolo -- CERN lato CNAF |
| Problem type | Fault |
| Problem description | Link down nella finestra indicata |
| Problem fixer | Supplier |
| Problem start | 06/09/2026 22:45 |
| Problem end | 07/09/2026 07:40 |
| Subject | T-11s2-3 [2B-02]: RE00-ReMancasale -- PC00-Piacenza/A |
| History | 07/09/2026 08:24 C'e' stata interruzione sullo span RE00-ReMancasale -- PC00-Piacenza/A, si richiede a operatore le ragioni del disservizio. 07/09/2026 17:13 Sollecitato riscontro operatore |
| Problem fix |