Ticket info
| Ticket number | 33619 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 22/06/2026 13:00 |
| Ticket close time | 22/06/2026 16:09 |
| Affected Link | E2E ECMWF TC2 - CSCS lato ECMWF TC2 rl1.bo04 -- rs1.mi01 rl1.bo06 -- rs1.mi01 rl2.bo03 -- rs1.mi01 rl2.bo06 -- rs1.mi01 |
| Affected Service | e2e ECMWF - CSCS (Lugano) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 22/06/2026 12:46 |
| Problem end | 22/06/2026 15:36 |
| Subject | T-86s1: PD02-Spagna -- FE01-Costabili [dark fiber] |
| History | 22/06/2026 13:00 Ongoing investigations 22/06/2026 13:04 Raised ticket to cable provider 22/06/2026 15:10 The provider detected an outage. Technicians are on their way to fix the issue 22/06/2026 15:51 Intervention completed, incident resolved 22/06/2026 16:09 |
| Problem fix | optical finer restored at joint: 3177617 Giunto: LD1/VE-BO/G2/14a - VIA FRANCESCO MAFFEI - ROVIGO |