GARR Integrated Networking Suite
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Ticket info

Ticket number 33559
Context NOC-NetworkServices
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 10/06/2026 14:01
Ticket close time
Affected Link Cornell University - Roma -- PoP Roma-Tizii
Affected Service Cornell University - Roma
Problem type Fault
Problem description Link down
Problem fixer Supplier
Problem start 10/06/2026 13:51
Problem end
Subject Cornell University - Roma -- PoP Roma-Tizii [dark fiber]
History 10/06/2026 14:01
Si apre ticket operatore
10/06/2026 14:37
Segnalazione presa in carico dall'operatore
10/06/2026 17:37
Richiesti aggiornamenti
10/06/2026 19:16
Operatore chiede di verificare la risalita ma il link e' ancora down, richieste ulteriori verifiche
11/06/2026 08:05
- Link ancora down - Richiesti aggiornamenti
11/06/2026 09:05
Previste misure in sede in mattinata
Problem fix