Ticket info
| Ticket number | 33533 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 04/06/2026 17:30 |
| Ticket close time | 03/08/2026 16:22 |
| Affected Link | UNI-Enna-KORE sede Santa Panasia -- PoP Palermo-Scienze backup |
| Affected Service | UNI-Enna-KORE |
| Problem type | Fault |
| Problem description | Ping down |
| Problem fixer | User |
| Problem start | 04/05/2026 16:00 |
| Problem end | 03/08/2026 16:21 |
| Subject | [PING DOWN] UNI-Enna-KORE sede Santa Panasia -- PoP Palermo-Scienze backup |
| History | 04/06/2026 17:30 Richiesto ad APM abilitazione traffico ICMP per monitoraggio. In attesa di riscontro |
| Problem fix | APM non ha abilitato traffico ICMP per il corretto monitoraggio |