Ticket info
| Ticket number | 33506 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 29/05/2026 11:39 |
| Ticket close time | |
| Affected Link | |
| Affected Service | |
| Problem type | Other |
| Problem description | Errore license manager Corero |
| Problem fixer | Supplier |
| Problem start | 28/05/2026 18:30 |
| Problem end | |
| Subject | [Errore licenza] Corero SWA |
| History | 29/05/2026 11:39 Messaggio 05/28/2026 22:26:00 +0200, search_name="SWA Status Check", search_now=1779999960.000, info_min_time=1779999660.000, info_max_time=1779999960.000, info_search_time=1779999968.771, status=error, message="Unable to connect to license manager (last attempt at 2026-05-28 22:25:49 CEST) -- contact Corero® support", orig_splunk_server=vswa3200, check_type="swa-license-contact-license-manager", cat="summary",summary_type="swa-status-check",summary_version="1" Si apre tkt Juniper 29/05/2026 15:01 Problema temporaneo di comunicazione con license server, analisi log in corso per capire il motivo per cui è successo |
| Problem fix |