Ticket info
| Ticket number | 33415 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/05/2026 08:06 |
| Ticket close time | 19/05/2026 14:33 |
| Affected Link | E2E ECMWF TC1 - CSCS lato ECMWF TC1 |
| Affected Service | e2e ECMWF - CSCS (Lugano) |
| Problem type | Fault |
| Problem description | Link down during the mentioned time window |
| Problem fixer | Supplier |
| Problem start | 18/05/2026 23:36 |
| Problem end | 19/05/2026 01:03 |
| Subject | T-15r2s2 [3B-03] SP01-Spezia/A -- GE00-Lagaccio [dark fiber] |
| History | 19/05/2026 08:06 RFO was likely an unannounced maintenance performed by cable provider on span SP01-Spezia/A -- GE00-Lagaccio, asked them for more information 19/05/2026 14:33 Link up and stable, no more outages are expected. |
| Problem fix | Cable provider confirms that RFO was an unannounced maintenance performed by them. |