Ticket info
| Ticket number | 33397 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 14/05/2026 13:17 |
| Ticket close time | 15/05/2026 11:43 |
| Affected Link | ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 1 |
| Affected Service | ENEA - Trisaia - Rotondella (MT) |
| Problem type | Fault |
| Problem description | Link Down |
| Problem fixer | Supplier |
| Problem start | 14/05/2026 12:37 |
| Problem end | 14/05/2026 23:40 |
| Subject | ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 1 [circuit] |
| History | 14/05/2026 13:17 Indagini in corso 14/05/2026 13:26 - Aperto ticket operatore 14/05/2026 15:26 - Sollecitato operatore 15/05/2026 08:26 Link up, si tiene in monitoraggio 15/05/2026 11:43 Link up |
| Problem fix | RFO non fornita dall'operatore |