Ticket info
| Ticket number | 33309 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 28/04/2026 08:14 |
| Ticket close time | 29/04/2026 09:00 |
| Affected Link | E2E ECMWF TC1 - CSCS lato ECMWF TC1 e2e LHCOPN CERN link2 IPv4 e2e LHCOPN CERN link2 IPv6 |
| Affected Service | e2e ECMWF - CSCS (Lugano) e2e LHCOPN MILANO-CERN |
| Problem type | Fault |
| Problem description | Links went down in the above time window |
| Problem fixer | Supplier |
| Problem start | 28/04/2026 01:00 |
| Problem end | 28/04/2026 02:40 |
| Subject | E2E ECMWF TC1 - CSCS lato ECMWF TC1, e2e LHCOPN CERN link2 |
| History | 28/04/2026 08:14 Incident is resolved, waiting for RFO |
| Problem fix | RFO was a fiber disturbance between Lyon and Grenoble |