Ticket info
| Ticket number | 33278 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 21/04/2026 08:04 |
| Ticket close time | 23/04/2026 08:29 |
| Affected Link | rl2.ca01 -- rs1.mi02 rl3.ss01 -- rs1.mi02 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 21/04/2026 06:21 |
| Problem end | 21/04/2026 13:15 |
| Subject | MI02-Caldera -- OT00-GolfoAranci [900GHz spettro su cavo sottomarino Bluemed] |
| History | 21/04/2026 08:04 indagini in corso 21/04/2026 09:49 - Aperto ticket operatore 21/04/2026 12:00 Richiesti aggiornamenti 21/04/2026 14:18 - Link UP - In attesa note operatore 22/04/2026 08:06 Sollecitate note operatore |
| Problem fix | riconfigurazione del software, |