Ticket info
| Ticket number | 33250 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 16/04/2026 08:20 |
| Ticket close time | 20/04/2026 09:21 |
| Affected Link | rl1.mt00 -- rs1.na01 rl1.pz00 -- rs1.ba01 rl2.ba01 -- rs1.na01 rl2.mt00 -- rs1.na01 rl2.pz00 -- rs1.ba01 rs1.ba01 -- rl1.na06 rs1.ba01 -- rl2.sa00 rs1.ba01 -- rs1.na01 rs1.ba01 -- rs1.rm02 rs1.na01 -- rs1.bo01 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 16/04/2026 08:07 |
| Problem end | 16/04/2026 15:24 |
| Subject | [Link down] T-39r1s1 [6C-01] MT01-Platani -- MT02-Grassano [dark fiber] |
| History | 16/04/2026 08:20 Aperto ticket operatore 16/04/2026 10:52 Richiesti aggiornamenti operatore 16/04/2026 12:49 Nessun riscontro ricevuto, effettuata escalation 17/04/2026 08:20 Link up, in attesa delle note operatore 17/04/2026 14:58 Richiesti aggiornamenti |
| Problem fix | - Sotitituta fibra interrotta a causa di roditori |