Ticket info
| Ticket number | 33221 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 09/04/2026 12:38 |
| Ticket close time | |
| Affected Link | CNR - Montelibretti -- PoP Roma-Sapienza CNR - Monterotondo -- PoP Roma-Sapienza backup EMBL - Monterotondo -- PoP Roma-Sapienza backup |
| Affected Service | CNR - AdR di Roma 1 - Montelibretti (RM) CNR - IBCN Monterotondo (RM) EMBL - Monterotondo |
| Problem type | Degradation |
| Problem description | Excessive span loss |
| Problem fixer | Supplier |
| Problem start | 09/04/2026 12:00 |
| Problem end | |
| Subject | [Excessive span loss] CNR - Montelibretti -- PoP Roma-Sapienza [dark fiber] |
| History | 09/04/2026 12:38 Waiting for confirmation from EMBL to raise the ticket to the cable provider |
| Problem fix |