Ticket info
| Ticket number | 33101 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 23/03/2026 07:54 |
| Ticket close time | 23/03/2026 15:46 |
| Affected Link | rl1.rg00 -- rs1.pa01 rl1.sr00 -- rs1.pa01 rl1.sr01 -- rs1.pa01 rl1.sr02 -- rs1.pa01 rl2.sr01 -- rs1.pa01 rs1.ct01 -- rl1.ag00 rs1.ct01 -- rl1.tp00 rs1.ct01 -- rl1.tp01 rs1.pa01 -- rs1.ct01 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 22/03/2026 10:34 |
| Problem end | 23/03/2026 13:40 |
| Subject | T-47s2: CL00-SantoSpirito -- EN01-Piazza Armerina |
| History | 23/03/2026 07:54 Si apre ticket operatore 23/03/2026 08:15 Segnalazione presa in carico dall'operatore 23/03/2026 14:29 Link up, in attesa di aggiornamenti dall'operatore |
| Problem fix | Ripristinata fibra interrotta |