Ticket info
| Ticket number | 32196 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 27/10/2025 08:12 |
| Ticket close time | |
| Affected Link | CNR - ISAC Lamezia Terme (CZ) - PoP Milano - Caldera backup CNR - ISAC Lamezia Terme (CZ) - PoP Roma - Tizii |
| Affected Service | CNR - ISAC Lamezia Terme (CZ) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 26/10/2025 05:28 |
| Problem end | 28/10/2025 09:45 |
| Subject | CNR - ISAC Lamezia Terme (CZ) - EoMPLS [circuit] |
| History | 27/10/2025 08:12 Verifiche in corso. Inviata mail ad APM 27/10/2025 09:27 Apparati alimentati, si apre ticket operatore 27/10/2025 11:46 Richiesti aggiornamenti all'operatore 27/10/2025 16:32 Sollecitato operatore 28/10/2025 08:02 Nessun riscontro ricevuto, richiesti aggiornamenti all'operatore 29/10/2025 08:06 Link up, in attesa note operatore |
| Problem fix |