Ticket info
Ticket number | 31817 |
Context | NOC-NetworkServices |
Ticket Status | Update |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 12/09/2025 08:03 |
Ticket close time | |
Affected Link | UNI-Padova -- PoP Padova-S.Francesco |
Affected Service | BU - Padova UNI-Padova |
Problem type | Fault |
Problem description | Link down |
Problem fixer | User |
Problem start | 11/09/2025 21:42 |
Problem end | 12/09/2025 10:20 |
Subject | UNI-Padova -- PoP Padova-S.Francesco |
History | 12/09/2025 08:03 Indagini in corso 12/09/2025 10:21 Link up, si tiene in monitoraggio. La causa del disservizio e' stato un guasto alla linecard dell'apparato utente |
Problem fix | Sostituita linecard guasta su apparato utente |