Ticket info
| Ticket number | 31570 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 01/08/2025 08:18 |
| Ticket close time | 01/08/2025 15:07 |
| Affected Link | E2E ECMWF TC2 - CSCS lato ECMWF TC2 |
| Affected Service | e2e ECMWF - CSCS (Lugano) |
| Problem type | Fault |
| Problem description | Link down during the specified time window |
| Problem fixer | Supplier |
| Problem start | 01/08/2025 01:00 |
| Problem end | 01/08/2025 04:00 |
| Subject | e2e ECMWF - CSCS (Lugano) |
| History | 01/08/2025 08:18 We are liasing with fiber provider to verify the RFO. 01/08/2025 15:07 Link up and stable |
| Problem fix | RFO was an unannounced emergency maintenance performed by fiber provider. |