Ticket info
| Ticket number | 31430 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 10/07/2025 07:54 |
| Ticket close time | |
| Affected Link | rl2.ca01 -- rs1.rm02 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 10/07/2025 03:10 |
| Problem end | 11/07/2025 15:22 |
| Subject | rl2.ca01 -- rs1.rm02 |
| History | 10/07/2025 07:54 Aperto ticket operatore 10/07/2025 07:55 Aperto ticket operatore 10/07/2025 14:24 Sollecitato operatore 10/07/2025 18:55 Effettuata escalation primo livello 11/07/2025 08:07 Sollecitato operatore 11/07/2025 16:14 Link up, si tiene in monitoraggio |
| Problem fix | Risolto guasto master su rete alta |