Ticket info
| Ticket number | 31352 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 30/06/2025 08:14 |
| Ticket close time | 03/07/2025 14:32 |
| Affected Link | Liceo Scientifico Emilio Segrè - Napoli -- PoP Napoli-Mt.S.Angelo |
| Affected Service | NAPS32000A - Liceo Scientifico Segrè - Marano di Napoli (NA) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 28/06/2025 12:34 |
| Problem end | 30/06/2025 17:35 |
| Subject | NAPS32000A - Liceo Scientifico Segrè - Marano di Napoli (NA) |
| History | 30/06/2025 08:14 Verifiche in corso. Inviata mail ad APM 30/06/2025 10:18 Aperto ticket operatore 30/06/2025 13:35 Sollecitato operatore 01/07/2025 09:09 link up, in attesa di note operatore 03/07/2025 14:32 Link up |
| Problem fix | Ripristinato cavo interrotto da terzi |