Ticket info
| Ticket number | 31341 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 27/06/2025 08:11 |
| Ticket close time | |
| Affected Link | CNR-IM Napoli -- PoP Napoli-Monte di Dio backup CNR-IM Napoli -- PoP Napoli-Mt. S. Angelo |
| Affected Service | CNR - IM Napoli CNR - IREA Napoli |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 27/06/2025 02:49 |
| Problem end | |
| Subject | CNR - IM Napoli, CNR - IREA Napoli |
| History | 27/06/2025 08:11 Verifiche in corso. Inviata mail ad APM 27/06/2025 08:53 macchine garr regolarmente alimentate, guasto su router utente 27/06/2025 19:26 Link up 02/07/2025 09:54 Nella giornata odierna verrà ripristinato il link di bkp |
| Problem fix | Cambiata configurazione interna al CNR IM Motori |