Ticket info
| Ticket number | 31317 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 24/06/2025 08:30 |
| Ticket close time | |
| Affected Link | IIT - Genova -- PoP Genova-Vivaldi backup |
| Affected Service | IIT - Genova |
| Problem type | Fault |
| Problem description | Ping Failed |
| Problem fixer | Supplier |
| Problem start | 23/06/2025 19:52 |
| Problem end | |
| Subject | [PING FAILED] IIT - Genova -- PoP Genova-Vivaldi backup |
| History | 24/06/2025 08:30 Indagini in corso 24/06/2025 08:32 Link up, ping del sistema di monitoraggio fallisco. Indagini in corso 24/06/2025 11:29 Contattato referente. Al momento รจ in missione fuori sede. Concordato dalla settimana prossima una verifica congiunta |
| Problem fix |