Ticket info
| Ticket number | 31290 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/06/2025 18:26 |
| Ticket close time | |
| Affected Link | |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 19/06/2025 13:14 |
| Problem end | |
| Subject | [Link down] T-92s1: BO01-Morassutti -- BO04-Moro [dark fiber] |
| History | 19/06/2025 18:26 Si apre ticket operatore 19/06/2025 19:17 aggiunto ticket operatore 19/06/2025 19:56 Sollecitato operatore 20/06/2025 08:10 sollecitato operatore 20/06/2025 09:37 sollecitato operatore 20/06/2025 10:33 sollecitato operatore. Effettuata escalation III LIVELLO 20/06/2025 12:18 Cavi tranciati, lavorazione complessa 20/06/2025 16:17 chiesti aggiornamenti 20/06/2025 17:56 Al momento la squadra รจ in campo per la posa del cavo 20/06/2025 19:00 Teams notify us of the start of cable splicing, updates will follow. 20/06/2025 19:38 Circuit has been rerouted using a temporary splice. We will notify the date for the final repair as soon as it is confirmed. |
| Problem fix |