GARR Integrated Networking Suite
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Ticket info

Ticket number 28914
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 16/04/2024 10:35
Ticket close time 18/04/2024 13:12
Affected Link ISPRA - Palermo -- PoP Palermo-Scienze
Affected Service ISPRA - Palermo (ex APAT)
Problem type Fault
Problem description swu-ispra-pa POWER SUPPLY 2 - Fan FAULTY
Problem fixer Supplier
Problem start 16/04/2024 10:33
Problem end 18/04/2024 13:12
Subject ISPRA - Palermo (ex APAT)
History 16/04/2024 10:35
Si apre ticket a Maticmind
16/04/2024 13:59
Aggiunto ticket MM
17/04/2024 11:42
Sollecitato intervento
17/04/2024 12:19
Concordato intervento per domani 18/04 alle ore 15.
Problem fix Power supply sostituito