Ticket info
| Ticket number | 28899 |
| Context | NOC-NetworkServices |
| Ticket Status | Open |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 12/04/2024 12:56 |
| Ticket close time | |
| Affected Link | e2e ExpressRoute 2 Uni-Milano Bicocca - lato GEANT e2e ExpressRoute 2 Uni-Roma2 - lato GEANT |
| Affected Service | e2e ExpressRoute Uni-Milano Bicocca - lato GEANT e2e ExpressRoute Uni-Roma2 - lato GEANT e2e ExpressRoute Uni-Milano Bicocca e2e ExpressRoute Uni-Roma2 - lato RM4 |
| Problem type | Fault |
| Problem description | Planned Maintenance |
| Problem fixer | Supplier |
| Problem start | 01/05/2024 17:00 |
| Problem end | 01/05/2024 20:00 |
| Subject | [PLANNED MAINTENANCE] e2e ExpressRoute Uni-Milano Bicocca - lato GEANT, e2e ExpressRoute Uni-Roma2 - lato GEANT, e2e ExpressRoute Uni-Milano Bicocca, e2e ExpressRoute Uni-Roma2 - lato RM4 |
| History | 12/04/2024 12:56 The GEANT Implementation team is set to relocate the MMR router from room S145 to room S020 in Amsterdam, in anticipation of the upcoming closure of room S145. All the pre-cabling has been completed between the new router and the MMR. There is a potential risk of the maintenance window exceeding the allotted time, in which case an extension will be implemented, and notifications will be sent through standard channels. Additionally, the involvement of human error is acknowledged, and efforts will be made to rectify any issues during the maintenance period. In the event of unforeseen complications, the cabling changes will be reverted to room S145, and configuration adjustments will be rolled back. |
| Problem fix |