GARR Integrated Networking Suite
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Ticket info

Ticket number 28806
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 20/03/2024 12:18
Ticket close time 26/04/2024 17:47
Affected Link CNR - Montelibretti -- PoP Roma-Tizii backup
CNR - Monterotondo -- PoP Roma-Sapienza backup
EMBL - Monterotondo -- PoP Roma-Sapienza backup
Affected Service CNR - AdR di Roma 1 - Montelibretti (RM)
CNR - IBCN Monterotondo (RM)
EMBL - Monterotondo
Problem type Fault
Problem description Link down
Problem fixer Supplier
Problem start 19/03/2024 23:10
Problem end 20/03/2024 00:10
Subject CNR - AdR di Roma 1 - Montelibretti (RM), CNR - IBCN Monterotondo (RM), EMBL - Monterotondo
History 20/03/2024 12:18
riscontrato down del circuito per circa 60 minuti si apre ticket a fastweb per riscontro
20/03/2024 13:46
aggiunto ticket operatore
Problem fix ripristinato il corretto funzionamento del link