Ticket info
Ticket number | 28806 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 20/03/2024 12:18 |
Ticket close time | 26/04/2024 17:47 |
Affected Link | CNR - Montelibretti -- PoP Roma-Tizii backup CNR - Monterotondo -- PoP Roma-Sapienza backup EMBL - Monterotondo -- PoP Roma-Sapienza backup |
Affected Service | CNR - AdR di Roma 1 - Montelibretti (RM) CNR - IBCN Monterotondo (RM) EMBL - Monterotondo |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 19/03/2024 23:10 |
Problem end | 20/03/2024 00:10 |
Subject | CNR - AdR di Roma 1 - Montelibretti (RM), CNR - IBCN Monterotondo (RM), EMBL - Monterotondo |
History | 20/03/2024 12:18 riscontrato down del circuito per circa 60 minuti si apre ticket a fastweb per riscontro 20/03/2024 13:46 aggiunto ticket operatore |
Problem fix | ripristinato il corretto funzionamento del link |