Ticket info
| Ticket number | 28756 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 11/03/2024 09:16 |
| Ticket close time | 29/04/2024 13:48 |
| Affected Link | CNR - Bari -- PoP Bari-Amendola backup |
| Affected Service | CNR - AdR Bari |
| Problem type | Fault |
| Problem description | Ping failed da gins. |
| Problem fixer | User |
| Problem start | 07/03/2024 18:43 |
| Problem end | 27/04/2024 13:00 |
| Subject | CNR - AdR Bari |
| History | 11/03/2024 09:16 Verifiche in corso da parte di APM su apparato fortigate presso sede utente. 29/04/2024 13:48 ping ok |
| Problem fix | aggiunta regola sulla configurazione del router utente |