Ticket info
| Ticket number | 27994 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 22/09/2023 08:02 |
| Ticket close time | 25/09/2023 09:29 |
| Affected Link | CNR - IAMC Castellammare del Golfo (TP) - PoP Milano - Caldera backup CNR - IAMC Castellammare del Golfo (TP) - PoP Roma - Tizii backup CNR - IAMC- Castellammare del Golfo (TP) -- PoP TP00 - Fontanelle |
| Affected Service | CNR - IAMC Castellammare del Golfo (TP) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 21/09/2023 21:19 |
| Problem end | 22/09/2023 12:17 |
| Subject | CNR - IAMC Castellammare del Golfo (TP) |
| History | 22/09/2023 08:02 Verifiche in corso. Inviata mail ad APM 22/09/2023 19:27 link up, richieste info a operatore. 25/09/2023 08:37 link up, richieste note operatore 25/09/2023 09:28 Link up. Taglio fibra causato da |
| Problem fix | Giuntata fibra |